Current as of January 1, 2025

Terms & Conditions

By using www.corewavelabs.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing CoreWave Labs for your compatible memory needs.

Welcome to www.corewavelabs.com. These Terms and Conditions (“Terms”) govern your use of this Website and the purchase of products sold by CoreWave Labs, SIA (“we,” “us,” “our,” or “CoreWave Labs”). By accessing our Website and/or purchasing our products, you agree to abide by these Terms. If you disagree with any part of these Terms, please do not use our Website.

1. General Information

Website Owner: CoreWave Labs, SIA
Business Address: Gustava Zemgala gatve 74, Riga, LV-1039, Latvia
Contact Email: sales@corewavelabs.com

CoreWave Labs specializes in selling compatible memory products to businesses, including Data Centers, Telecom Operators & ISPs, System Integrators & VARs, Enterprise IT Departments, Cloud Service Providers, Government, and Education sectors.

2. Use of the Website

  • Eligibility: By using our Website, you confirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction.
  • Access: Access to our Website is provided on a temporary basis, and we reserve the right to modify, withdraw, or restrict access to the Website without prior notice.
  • Prohibited Use: You agree not to use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

3. Products and Availability

  • Product Descriptions: We make every effort to accurately display and describe our products. However, we cannot guarantee that product descriptions, images, or other content on the Website are accurate, complete, reliable, or error-free.
  • Product Availability: Product availability is subject to change. If a product is unavailable after an order is placed, we will notify you promptly and provide you with options, including waiting for availability or receiving a refund.

4. Pricing and Payment

  • Pricing: All prices listed on our Website are in EUR and exclude applicable taxes, shipping, and handling fees, which will be added at checkout. We reserve the right to modify prices without prior notice.
  • Payment Terms: Payment must be completed at the time of purchase using the payment options available on our Website. By providing payment information, you represent and warrant that the payment information is valid and that you are authorized to use the payment method.

5. Order Processing and Acceptance

We only share your data with trusted third parties under specific conditions:

  • Order Confirmation: After you place an order, we will send you an email to acknowledge receipt of your order. This email does not signify our acceptance of your order.
  • Order Acceptance: Acceptance of your order occurs once we dispatch the ordered items. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in product or pricing information, or fraudulent activity.
  • Cancellations: If you wish to cancel an order, please contact us immediately at sales@corewavelabs.com. We will attempt to accommodate your request, but we cannot guarantee cancellation once an order has been processed.

6. Shipping and Delivery

  • Shipping Terms: Shipping and delivery costs, times, and terms will be provided at the time of order. Delivery times are estimates and not guaranteed.
  • Risk of Loss: The risk of loss for products transfers to you upon delivery to the carrier. CoreWave Labs is not liable for any delays, losses, or damage during shipment.

7. Returns and Refunds

  • Return Policy: You may return products within 30 days of receipt for a refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition you received it.
  • Return Process: To initiate a return, contact us at sales@corewavelabs.com. After receiving your return request, we will provide instructions on where and how to return the items.
  • Refunds: Refunds are processed within 14 days of receiving the returned items. Original shipping fees are non-refundable, and return shipping costs are your responsibility.

8. Limited Warranty

Our products are provided with a limited warranty against defects in materials and workmanship. This warranty applies to products under normal use and conditions, and does not cover damages caused by misuse, unauthorized repair, or modification. Please contact us if you experience any issues with your purchase.

9. Intellectual Property Rights

All content on this Website, including text, images, logos, graphics, and software, is the property of CoreWave Labs or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Website without our prior written consent.

Third-Party Logos and Trademarks:
CoreWave Labs displays product labels that may contain third-party brand names, logos, and trademarks for informational purposes only. These trademarks remain the property of their respective owners. CoreWave Labs is not affiliated with, endorsed by, or authorized by these brands. Any use of these trademarks is solely for the purpose of identifying compatible products. If you have any concerns regarding trademark usage, please contact us at sales@corewavelabs.com.

10. Limitation of Liability

  • Website Use: CoreWave Labs does not warrant that the Website will be uninterrupted, error-free, or secure. You use the Website at your own risk.
  • Product Liability: To the fullest extent permitted by law, CoreWave Labs disclaims liability for any indirect, consequential, incidental, or punitive damages arising from the use of our products.
  • Maximum Liability: In all circumstances, the maximum liability of CoreWave Labs is limited to the purchase price paid for the product.

11. Indemnification

You agree to indemnify, defend, and hold harmless CoreWave Labs, its directors, employees, and agents from any claims, damages, losses, or liabilities arising out of your use of the Website, violation of these Terms, or infringement of any intellectual property or other rights.

12. Privacy

Your privacy is important to us. Our use of your personal data is governed by our Privacy Policy, which details how we collect, use, and protect your information. By using our Website, you consent to the processing of your data as described in our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Latvia. Any disputes arising out of or relating to these Terms, the Website, or the purchase of our products will be subject to the exclusive jurisdiction of the courts of Latvia.

14. Changes to Terms and Conditions

We reserve the right to amend these Terms at any time without notice. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of any modified Terms. Please check this page periodically for updates.

15. Contact Information

For questions or concerns regarding these Terms, please contact us at:

CoreWave Labs SIA

Address: Gustava Zemgala gatve 74, Riga, LV-1039, Latvia

Email: sales@corewavelabs.com

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